7.1 Student Technical Responsibility #

Students are responsible for ensuring that they meet the technical requirements necessary to participate effectively in Group Classes.

This includes:

• A stable and reliable internet connection
  
• A functioning camera (mandatory)
  
• A working microphone
  
• A suitable device capable of accessing the scheduling platform and live sessions
  
• An appropriate and distraction-free environment conducive to learning
  

SpanishVIP is not responsible for technical difficulties arising from the student’s equipment, internet connection, device limitations, or physical location.

7.2 Technical Disruptions #

If a student experiences technical issues that prevent them from joining or fully participating in a class, the session will be considered attended or forfeited according to the booking policy.

Technical difficulties on the student’s side do not generate:

• Credits
  
• Rescheduled sessions
  
• Refunds
  
• Subscription extensions
  

If a technical issue originates from SpanishVIP’s platform or the assigned instructor and significantly disrupts the session, SpanishVIP may evaluate the situation and determine an appropriate resolution at its discretion.