In this article, we discuss everything you need to know about holidays and time off at SpanishVIP.

Student Success is at the cornerstone of everything we do. We take steps to accommodate our staff so that they have the tools they need to work productively. This includes time off and minimal scheduled service “downtime” for technical tasks and curriculum development.

• Holidays (US/Colombia)
• Vacations
• Scheduled Downtime

Note: Scheduled time off for teachers will not affect your subscription. This is generally considered standard downtime on our services and thus would not constitute any changes or extensions of your subscription for classes missed. For group classes, we attempt to minimize this; and for students taking tutoring, our teachers will try to accommodate rescheduling lost classes, where possible.

Team Holidays #

We observe holidays in the US, as well as select, important holidays in Colombia. This is due to the fact that most of our team is based in Colombia. 

Besides the cultural significance of holidays, we find it to be important to provide these paid holidays to our team members. Teaching is an incredibly rewarding profession, but it is also emotionally taxing for our staff. They need time to decompress, spend time with their loved ones, and reset their energy so that they return to your classes and give you the best they can.

Month	Holiday
January	New Year’s Day – January 1Martin Luther King, Jr. Day – January 20
February	President’s Day – February 17
March	Saint Joseph’s Day – March 24
April	Good Friday – April 18
May	Memorial Day – May 26
June	Juneteenth – June 19th
July	Independence Day – July 4Independence Day of Colombia –  July 20
August	La Asunción de la Virgen – August 18
September	Labor Day – September 1
October	Columbus Day – October 13
November	Veterans Day – November 11Thanksgiving Day – November 27
December	Christmas Eve – December 24Christmas Day – December 25Boxing Day – December 26New Year’s Eve – December 31

Vacations & Sick Days #

Our teachers receive paid vacation and sick days. 

If you have a private tutoring subscription, we may be able to pause your subscription if a delay of more than 3 days occurs. However, these kinds of service interruptions are rare.

Scheduled Downtime #

There are a few reasons for sparingly scheduling downtime on your service. The largest reasons are technical assistance, ongoing training, and curriculum development.

To ensure you receive the best service possible, we reserve the right to infrequently schedule this time off as it is necessary for success. Our teachers need time to sharpen their tools so that you continue receiving 5-star service.

Additional Information #

Have any questions about our policy on holidays and other downtimes? Just send an email to support@spanishvip.com and we’ll be happy to assist.