General Refund Policy #

At SpanishVIP, we are committed to transparency, good faith, and delivering a high-quality learning experience. We value the trust our students place in us and, for that reason, we maintain structured refund policies designed to ensure fairness and clarity for all parties.

SpanishVIP offers refund eligibility for students enrolled in our Private Classes and Group Classes programs listed on our official website. Refund eligibility is determined based on both the specific program terms and the circumstances under which the request is submitted.

Each program contains its own detailed conditions, eligibility requirements, timelines, and applicable limitations. Students are encouraged to carefully review the specific refund terms outlined in the corresponding sections:

• Private Tutoring Policies
• Group Classes Policies

To initiate a refund request, eligible students must contact support@spanishvip.com and follow the instructions provided by our support team. All requests must comply with the conditions and timeframes established in the applicable policy in order to be considered.

Please note that the following are not eligible for refunds:

• Special Deals
• Discounted Packages
• Promotional Offers
• Custom Agreements
• Any program or pricing not officially published on the SpanishVIP website

Refund policies apply strictly to publicly listed programs and are processed in accordance with the published terms and conditions.